Question 1

What happens after I place an order?

Accepted Answer

You're redirected to your Boosteria customer area — account creation takes about a minute. For leveling and progression boosts, you provide your Battle.net login through an encrypted form (not required for gold delivery orders, where you just need your in-game character name for the trade). The order enters our matching system and an endgame-tier booster typically claims it within 5 minutes. From payment to work starting, the full process usually takes 5–10 minutes.

Question 2

Who will handle my boost or gold delivery?

Accepted Answer

A verified endgame Diablo 4 player — Paragon 300 with Pit 100+ clears for leveling and high-Torment pushes, or trusted gold farmers with clean trade history for gold orders. Every booster and gold seller passes an account audit, a 30-day trial period, and ongoing conduct review before taking a single paid order. We do not tolerate any form of toxic behavior toward clients or in-game.

Question 3

Is there a ban risk?

Accepted Answer

Honest answer: risk differs by service. For leveling and Pit/Torment pushes, risk is very low — we use region-matched VPN, no third-party software, and play manually. For gold buying, Blizzard's Terms of Service prohibit real-money trading, and while enforcement has been rare, accounts can receive trade restrictions or suspension. We deliver gold through safe in-game trade patterns to minimize exposure and compensate any ban directly tied to our service per our Terms. If you're concerned, stick to leveling and progression services.

Question 4

How long does it take to complete the boost or deliver the gold?

Accepted Answer

Leveling 1→60 takes 3–6 hours on Torment difficulty, Paragon 1→200 takes 2–4 days, Paragon 200→300 takes 5–8 days. Pit 100+ clears are usually same-day. Nightmare Dungeon sigils, Infernal Horde runs, and Whisper caches are typically completed within 4–12 hours. Gold delivery is nearly instant and rarely exceeds 30 minutes once the character meetup is arranged.

Question 5

What is your refund policy?

Accepted Answer

Full refund if you cancel before the booster starts or before gold delivery begins — no questions, one message in live chat closes it. If the boost is in progress, you get a partial refund proportional to the Paragon or level progress completed. Gold orders are refundable if undelivered. All terms are transparent before purchase.

Question 6

Can I watch a live stream of my own boost?

Accepted Answer

Yes. Enable the streaming option at checkout and your booster will stream every session through a private link — you can watch the full session live, use it for ban-risk verification, or treat it as passive coaching on build pathing and Pit strategies.

Question 7

How does support work?

Accepted Answer

Support runs 7 days a week via in-app manager chat, Facebook Messenger, email tickets, and your dedicated chat with the assigned booster during an active order. Median first response is under 3 minutes during European and US daytime, under 20 minutes overnight. Complex issues requiring investigation may take up to 8–10 hours in rare cases, but simple questions are typically answered within minutes.

Question 8

Can I change my booster?

Accepted Answer

Yes. Pause the order in your customer area with one click — this releases it back to the queue, and a different booster will claim it within 5–15 minutes. If your assigned booster behaves unprofessionally or falls short of our service standards, contact support directly and we'll handle the reassignment plus review the original booster's conduct.

Question 9

Can I chat with my friends during the boost?

Accepted Answer

Yes. Your booster can forward and reply to Battle.net messages on your behalf upon request, keeping your social experience intact. If you prefer, the booster can leave all incoming messages unread until you log back in yourself.

Question 10

How does the loyalty program work?

Accepted Answer

After your first order, you automatically enter our five-tier loyalty program. Each completed order moves you up a tier, with discounts stacking up to 40% off future orders. You receive a unique promo code at each tier, visible in the customer area. You can share the code with friends — they enter your loyalty tier immediately on their first order, matching your discount level.

Diablo 4 Boosting & Gold — Frequently Asked Questions