Elo Boosting — Frequently Asked Questions

Detailed answers to the most common questions about how our Elo ranked boosting service works. If you don't find your answer here, reach out via live chat — median response under 3 minutes during daytime.

COMMON QUESTIONS
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How long will the boosting process take?

It depends on the division gap and your LP gain rate. Below Emerald, with at least 20 LP per win, we typically complete 1-2 divisions per day. Gold to Platinum takes 2-3 days, Platinum to Emerald 2-3 days, Emerald to Diamond 3-5 days. Diamond climbs are slower (±20 LP per game, 100 LP per division, 4-6 days total). Master is 100 LP gate from Diamond I (5-8 days). Grandmaster requires 200+ LP (7-10 days). Challenger climbs take 10-15 additional days due to daily leaderboard resets and tight MMR. Duo orders add about 30% due to scheduling.

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Can I request my booster to use specific champions?

Yes — and there's no extra charge. Set your preferred champions in the customer area after purchase. Keep in mind that narrow champion pools can slow progress if those picks get banned or countered in the current meta. For fastest progression, let the booster adapt role (Top, Jungle, Mid, ADC, Support) and champion based on team composition and draft.

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What's the operation of your support service like?

Support runs 7 days a week via in-app manager chat, Facebook Messenger, email tickets, and your dedicated chat with the assigned booster during an active order. Median first response is under 3 minutes during European and US daytime, under 20 minutes overnight. Complex issues requiring investigation may take up to 8–10 hours in rare cases, but simple questions are typically answered within minutes.

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What if I wish to switch my booster?

Pause the order in your customer area with one click — this releases it back to the queue, and a different booster will claim it within 5–15 minutes. If your assigned booster behaves unprofessionally or falls short of our service standards, contact support directly and we'll handle the reassignment plus review the original booster's conduct.

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Can I maintain communication with my friends during the boosting process?

Yes. Your booster can forward and reply to in-game messages on your behalf upon request, keeping your social experience intact. If you prefer, the booster can leave all incoming messages unread until you log back in yourself.

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Do you have a loyalty program and how does it work?

After your first order, you automatically enter our five-tier loyalty program. Each completed order moves you up a tier, with discounts stacking up to 40% off future orders. You receive a unique promo code at each tier, visible in the customer area. You can share the code with friends — they enter your loyalty tier immediately on their first order, matching your discount level.

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